REFUND AND RETURNS POLICY

Thank you for choosing Woven Waments LLC! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, please carefully read the following refund and return policy.

1. Refund Policy
We offer a 7-day unconditional money-back guarantee. You can request a refund within 7 days of receiving the item. Refunds are only available for unused items in their original packaging.

2. Return Conditions
To qualify for a refund, please meet the following requirements:

The item must be unused and in its original packaging.

You must submit a return request within 7 days of receiving the item.

Please provide valid proof of purchase.

3. Requesting a Return
To request a return, you will need to:

Send an email to helen@wovenwaments.com with the following information:

Order number
Purchase date
Reason for refund
Wait for our confirmation email.

Once your refund request is confirmed, we will provide a return address and detailed instructions on how to return the item.

4. Return Shipping Costs
Return shipping costs are borne by the customer. Please ensure you use a reliable shipping method to ensure the item arrives safely.

5. Refund Processing

Once we receive the returned item and confirm it meets the refund criteria, your refund will be processed within 7 business days.

The refund will be sent to the original payment method. Please note that bank processing may take additional time.

6. Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the refund process to return the original item and place a new order for the new item you need.

7. Customer Service

If you have any questions about our refund and return policy or need assistance, please feel free to contact us:

Email: helen@wovenwaments.com
Phone: +1 (646) 718-7849
Address: 569 5th St, Brooklyn, NY 11215

Thank you for choosing Woven Waments LLC. We look forward to providing you with excellent products and services!